Privacy Policy
At Velvet Wellness Spa (operated by ESCG Service India), we are committed to maintaining the highest standards of privacy and data protection for our esteemed clients. This Privacy Policy outlines our commitment to your discretion.
1. Information Collection & Usage
We collect minimal personal information necessary to facilitate our boutique wellness services. This may include your IP address, browser information, and any details shared voluntarily through our encrypted inquiry forms or WhatsApp communication.
Unlike larger platforms, we do not store long-term client profiles or use your data for marketing automation. Your information is strictly used to coordinate your specific session and is handled with the utmost confidentiality by our specialized intake team.
2. Industry-Leading Data Protection
Security is the backbone of the Velvet experience. We implement advanced physical, technical, and administrative safeguards to protect your personal information from unauthorized access, alteration, or disclosure.
We host our platform on secure, encrypted infrastructures and perform regular security audits. Our staff is trained in high-end hospitality privacy protocols, ensuring that your digital footprint remains as discreet as your physical encounters.
3. Non-Disclosure to Third Parties
ESCG Service India follows a strict non-disclosure policy. We do not sell, trade, or rent your personally identifiable information to advertisers, data brokers, or any third-party marketing entities.
Information is shared only when absolutely necessary for the performance of the service (e.g., providing your location details to a verified therapist) or when required by law enforcement in compliance with applicable jurisdictional regulations.
4. Your Rights & Permanent Record Deletion
Clients have the right to request the immediate deletion of their communication history and any shared data once a service is completed. We pride ourselves on offering a 'zero-trace' option for high-profile individuals seeking maximum anonymity.
If you have questions regarding your data or wish to exercise your rights, please contact our privacy officer at privacy@escgservice.co.in. By continuing to use our platform, you acknowledge and agree to the terms outlined in this policy.
